Trust Center

Security, privacy, and data handling stated plainly.

This page is intentionally conservative. It describes what the platform can currently stand behind without making inflated compliance claims.

Data ownership

Customer call data belongs to the customer. The platform should make ownership and exportability clear as the product matures.

Transport and access

Traffic is expected to flow over modern encrypted channels, with application access controlled through authenticated accounts and server-side authorization.

AI usage boundary

AI is positioned for intent capture, route advice, and summaries. It should not silently override hard business rules or emergency routing logic.

Compliance posture

If a certification is not complete, it should not be implied. This page does not claim SOC 2, ISO, or other audits that have not been completed.

Cookies

SmartDivert currently sets only strictly necessary first-party cookies: your login session, CSRF protection, and your saved language preference. There are no third-party tracking or advertising cookies today. If that changes, this page will be updated and the cookie banner will offer a real choice, not just a notice.